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Personal Finance > Everyday banking and savings > Frequently asked questions

Frequently Asked Questions

To get a better understanding about NAB everyday banking, savings and investment accounts, take a look at the frequently asked questions below. If your question isn’t covered, please call us on 13 13 12 from 8am - 9pm EST, 7 days a week. We'll be happy to help.

Opening Accounts FAQs How do I apply for a NAB account?
How long will it take to complete an online application?
What happens after I submit an online application?

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Switching your banking to NAB FAQs How do I switch my everyday banking to NAB?
How do I get my salary credited into my NAB account?
What do I do with the request forms?

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Product FAQs Everyday Banking FAQs

NAB eBanking, NAB Classic Banking and NAB Gold Banking accounts

NAB Retirement Account
NAB Concession Card Account
NAB Clear Banking
Savings Account FAQs

NAB iSaver
NAB Smart Reward Saver
NAB Smart Junior Saver
Investment Account FAQs

NAB Term Deposits
NAB Investment Cash Manager
National Australia Trustees At Call Common Fund A1
Fees and Charges FAQs What fees are typically charged?
When are these fees waived?
Will I be charged for using a branch?

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Using your account FAQs How can I check my account balance?
How much will I get charged for using a non-NAB branded ATM?
Where is my nearest NAB ATM?

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Need more information? Just ask… Visit any NAB branch

Call 13 13 12 from 8am to 9pm EST, 7 days a week
Hearing impaired customers with telephone typewriters can contact us on 13 36 77  from 8am to 8pm EST, Monday to Friday.


 
 
 
 
 
 
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