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Personal Finance > News & information > Personal banking fees and charges

Personal banking fees and charges

a guide to fees and charges

personal banking fees
effective 24 May 2008

Contents

A guide to fees and charges - personal banking fees

Section 1 Transaction and Savings Accounts

NAB Transaction and Savings Accounts Fee Summary Table
Summary of Fee Structure for accounts with fee rebate
Fee Exemptions and Definitions
NAB Visa Debit Card Fees

Section 2 Service Fees

Account Related Services
Cheques

Section 3 Fixed Income Bonds

Fixed Income Bonds

Section 4 Credit Card Accounts

Credit Card Accounts
Credit Cards – Other Fees

Section 5 Loans, Overdrafts and Other Lending Facilities

Loans
NAB FlexiPlus Mortgage Facilities
NAB Home Equity Line of Credit Facilities
NAB Portfolio Facilities
Packages
Overdraft Facilities
Other Lending Facilities
Drawings Without Funds
Documentation Services
Legal Fees

Section 6 Other Service Fees

International Services
Safe Custody Services
Other Banking Services

Section 7 Government Taxes

Goods and Services Tax (GST)

A guide to fees and charges – personal banking fees

To the extent that this document contains information on fees and charges relating to the following NAB products:

  • NAB Personal Transaction and Savings Products
  • NAB Fixed Income Bond
  • NAB Internet Banking
  • NAB Telephone Banking
  • NAB Electronic Banking (card based)
  • NAB Investment Cash Manager

this document forms part of the terms and conditions or where applicable the Product Disclosure Statement (PDS) for each of these products, along with:

  • the document titled ‘Product Disclosure Statement including Terms and Conditions’ or ‘Terms and Conditions’ for the relevant product; or
  • the document titled ‘Product Disclosure Statement including Conditions of Use for Electronic Banking (card based)’ for NAB Electronic Banking (card based); and
  • for NAB Personal Transaction and Savings Products, the document titled ‘Indicator Rates – Deposit Products’
  • for NAB Fixed Income Bond, the document titled ‘Indicator Rates – Selected Term Deposit Products’
  • for NAB Investment Cash Manager, the NAB Investment Cash Manager Product Disclosure Statement including Terms and Conditions and the document titled ‘Indicator Rates – Deposits Products’.

These documents together make up the Terms and Conditions or PDS for the relevant product. If you have not already received copies of each of these items for your product, please let NAB know.

Any advice in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, National Australia Bank Limited (NAB) recommends that you consider whether it is appropriate for your circumstances.

NAB also recommends you consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding any of the products listed above. The above products are issued by National Australia Bank Limited.

This guide covers the range of personal accounts and services available from NAB and the fees which may apply. By using this guide you will be able to identify which fees may apply to you and ways you may reduce them.

Section 1 details the fee structure which will apply to NAB Transaction and Savings accounts and NAB Visa Debit card, effective from 24 May 2008.

Section 2 details the fee structure which will apply to Service Fees which could apply to your account(s), effective from 24 May 2008.

Sections 3-6 cover the remaining fees which could apply to your account(s) including fees relating to loans and lending facilities and state government taxes and charges. These fees are also effective from 24 May 2008.

NAB’s Business Banking Fees – 'A Guide to Fees and Charges'  document details the range of accounts and services to business customers which are not listed in this document.

Where government charges and taxes apply, these are passed on to customers. A summary of these taxes is included in this document. These taxes may change at any time.

These charges and taxes are payable at the time that they are incurred and will be debited at a time NAB chooses. However, they will not be debited until they become payable.

The fees in this document do not apply to accounts with MLC, National Financial Management, HomeSide Lending or Bank of New Zealand Australia (BNZA), unless these fees have been specifically incorporated into the terms and conditions for those accounts or specifically referred to in correspondence or notices to you about your account.

Our staff will be pleased to provide any further information you may require. Simply call into your nearest branch or phone us on 13 BANK (13 22 65) Monday to Friday, from 8am to 8pm EST.

Definitions

Monthly Account Service Fee: The fee payable on the last banking day of a month and debited at any time after that, usually no later than on the first banking day of the following month.

Non-NAB ATMs: Includes any balance enquiry or withdrawal from a non-NAB branded ATM.

EFTPOS: Lets you pay for goods or services and may let you withdraw cash at the same time, directly from your NAB deposit accounts or credit card. When NAB refers to EFTPOS this includes non-NAB branded machines.

Designated Rural Branch: Selected rural branches that generally do not provide access to NAB ATMs.

Overseas Access: Access to overseas ATMs and purchases have additional charges. Refer to Section 2: Service Fees  for further information.

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Section 1

Transaction and Savings Accounts – Fee Summary Table

NAB Flat Fee Accounts fee structure

NAB Transaction Accounts NAB Savings Accounts
NAB eBanking NAB Classic Banking NAB Gold Banking10 NAB Clear Banking1 NAB Concession Card1 NAB Retirement Account NAB Flexiplus Mortgage Account11 NAB Home Equity Line of Credit Account11 NAB Smart Junior Saver1 NAB Smart Reward Saver NAB iSaver
Monthly Account Service Fee $4 $59 $12 $6 $0.00 $0.00 $0.0013 $15.0014 $0.004 $0.003 $0.00
Deposit waiver (monthly threshold)7 $2,500 $3,500 $5,000 $3,500 n/a n/a n/a n/a n/a n/a n/a
All deposits yes yes yes yes yes yes yes yes yes yes yes8
All NAB Internet Banking transactions yes yes yes yes yes yes yes yes yes yes yes5
All NAB Telephone Banking transactions yes yes yes yes yes yes yes yes yes yes yes5
All EFTPOS transactions yes yes yes yes yes yes yes yes n/a n/a n/a
All Visa Debit transactions yes yes yes n/a n/a yes n/a n/a n/a n/a n/a
Overseas Visa Debit transactions Refer to Section 2 Refer to Section 2 yes n/a n/a Refer to Section 2 n/a n/a n/a n/a n/a
All NAB ATM transactions yes yes yes yes yes yes yes yes n/a n/a n/a
Non-NAB ATM withdrawal or Balance Enquiry Fee $2.00 $2.00 yes $2.00 $2.00 $2.00 yes $2.00 n/a n/a n/a
Overseas ATM transactions Refer to Section 2 Refer to Section 2 yes Refer to Section 2 Refer to Section 2 Refer to Section 2 yes Refer to Section 2 n/a n/a n/a
Branch Withdrawal2 $3.00 yes yes yes yes yes yes n/a yes yes n/a
Branch Withdrawal at designated rural branches yes yes yes yes yes yes yes n/a yes yes n/a
Cheque Withdrawals $1.00 yes yes n/a n/a yes yes n/a n/a6 n/a6 n/a

yes Included in Monthly Account Service Fee.

1 The following Section 2 Service Fees: Reference fees, Dishonour fees and Periodical non-payment fees are waived for NAB Concession Card Account, NAB Smart Junior Saver account and NAB Clear Banking account.

2 Australia Post and Bank@Post™ access is only available for NAB eBanking, NAB Classic Banking, NAB Gold Banking, NAB Concession Card Account, NAB Retirement Account and NAB Clear Banking account.

3 No monthly account service fee applies if one or no withdrawal is made in a month. If two or more withdrawals are made in a month, the monthly account service fee applicable will be $3.00.

4 Fee exemptions apply for customers under the age of 18.

5 To and from an eligible NAB Transaction account only. Refer to Part A clause 2.4 of the Personal Transaction and Savings Products Terms and Conditions.

6 Cheque access via bank cheque only from NAB branches. Fees and charges may apply.

7 The monthly account service fee is waived if cumulative deposits into an eligible account are greater than or equal to the monthly threshold calculated on the last banking day of a month.

8 After the initial deposit, other deposits to a NAB iSaver account can only be made by transferring funds from the eligible NAB account. This can be done by using the funds transfer option in NAB Internet Banking and NAB Telephone Banking. Refer to Part A clause 2.11 of the Personal Transaction and Savings Products Terms and Conditions.

9 Fee exemptions apply for customers who are full time students, shareholders or under 18.

10 This includes transaction accounts that form part of a NAB Choice or NAB Private Tailored Package.

11 Where you use an account to operate a NAB FlexiPlus Mortgage facility, it will be referred to by us in this booklet as a NAB FlexiPlus Mortgage Account.

12 Where you use an account to operate a NAB Home Equity Line of Credit facility, it will be referred to by us in this booklet as a NAB Home Equity Line of Credit Account.

13 Annual Facility fee applies. Refer Section 5.

14 The monthly account service fee is not payable if, during the period from the last banking day of the previous month and the second last banking day of the current month, (a) the unpaid balance of the account for each day is at least 80% of your facility limit, and (b) you have not exceeded your facility limit and are not in default.

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Summary of Fee structure for accounts with fee rebate

NAB Passbook and NAB Passbook - no interest account
Monthly Account Service Fee $6.00 (reduced to $1.00 if no debit trans. made in a month)
Rebate Amount Starts at $9.00
Minimum Monthly Balance to waive Monthly Account Service Fee and Transactions Nil
Transaction fees which can be deducted from the rebate amount
Branch Withdrawal $3.00
Branch Withdrawal at Designated Rural Branch $0.602
Branch Withdrawal at Australia Post (Bank@Post)1 n/a
EFTPOS purchase or cash out3 n/a
NAB ATM Withdrawal, Mini Statement4 or Funds Transfer n/a
Cheque n/a
Telephone Funds Transfer Self Service, BPAY® or Staff assisted balance, deposit or withdrawal enquiry5 $0.602 (Telephone funds Transfer & BPAY® n/a)
Telephone Banking Self Service balance, deposit or withdrawal enquiry5 $0.20
Internet - Funds Transfer, Transaction History or BPAY® $0.20 (Funds Transfer & BPAY® n/a)
Fees not included in the rebate structure
Monthly Account Service Fee $6.00 (reduced to $1.00 if no debit trans. made in a month)
Non-NAB ATM Withdrawal or Balance Enquiry Fee n/a
Sundry Fees - refer to Sections 2-7

1 NAB debit or credit card linked to a NAB account is required to make deposits and withdrawals.

2 If Disability concession applies transaction fees are $0.20 and, where applicable, monthly account service fee is nil.

3 If cash is withdrawn during an EFTPOS transaction/purchase the transaction is deemed a withdrawal and the Branch Withdrawal at Australia Post fee may apply.

4 The transaction listing will include up to the last 10 (ten) unstatemented transactions made on that account. Not available on credit card accounts.

5 Local call charges apply. Higher call charges apply from public and mobile phones.

® Registered to BPAY Pty Ltd ABN 69 079 137 518.

How the rebate works

  • each account is automatically allocated a base rebate each month
  • the rebate amount is deducted from the monthly total of transaction fees
  • the rebate can only be deducted from certain fees
  • your transaction fees will be calculated and will be immediately payable on the last banking day of the month and we may debit them at anytime after that, usually no later than the first banking day of the following month
  • the base rebate amount will be increased by $1 for every $5000 balance in your NAB accounts1 – this includes the combined balance of your NAB deposits and NAB loan accounts only
  • if there is a residual rebate after all transaction fees have been offset, the rebate cannot be claimed as cash, is not transferable and is not cumulative
  • all fees and charges are applicable in the first month of account opening. Fee exemptions where applicable apply in the month following the month the account was opened
  • where your account is closed, your transaction fees will be calculated (including your rebate) and deducted on the day your account is closed. The fees will be displayed on your final account statement or passbook.

1 Excluding

  • NAB Personal Project Loans balances;
  • NAB credit card balances;
  • managed funds or insurance policies held with MLC, National Financial Management or National Australia Trustees Limited (members of the NAB group of companies);
  • BNZA and HomeSide Lending account balances (two Australian operating divisions of National Australia Bank Limited); and
  • NAB Investment Cash Manager balances

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Fee Exemptions and Definitions

Fee Exemptions

Some customers may be eligible under certain fee waivers to be exempt from:

  • monthly account service fees; and/or
  • NAB transaction fees.

Unless stated, no exemption applies to non-NAB ATM fees, overseas access fees via PLUS or CIRRUS ATMs and other service fees as set out in Section 2.

These exemptions include:

Monthly Account Service Fee Waiver Eligible Account(s) Eligibility Criteria
Deposit Waiver
  • NAB eBanking
  • NAB Classic Banking
  • NAB Gold Banking
  • NAB Clear Banking
The monthly account service fee is waived if deposit(s) into an eligible account are greater than or equal to the monthly threshold calculated on the last banking day of a month. Deposits may include, but are not limited to:
  • Salary
  • Investment Income
  • Share Dividends
  • Interest Income
Deposits do not include the following: Refunds, reversals, proceeds from loan drawdown or settlement, insurance premium refunds or interest paid in advance. This is not an exhaustive list and NAB reserves the right to add exemptions from time to time.
Monthly Account Service Fee Waiver Eligible Account(s) Eligibility Criteria
Full Time Student
  • NAB Classic Banking
  • > 18 years of age
  • Enrolled as a full time student, and
  • At a Secondary, University, Technical & Further Education (TAFE), or Agricultural College, and
  • Have a current Student ID
Expiration period of 12 months from the date the waiver is applied.
Shareholder
  • NAB Classic Banking
A shareholder must be a natural person(s) who is a resident of Australia:
  • and owns 500 ordinary fully paid National Australia Bank Limited (Bank) shares; or
  • is nominated by a company, trust or incorporated body that owns 500 ordinary fully paid Bank shares. A company, trust or incorporated body can nominate one natural person who is a resident of Australia to receive the full benefits of the package.
Expiration period of 36 months from the date the waiver is applied
Under 18
  • NAB Classic Banking
  • NAB Clear Banking
Customers who are under the age of 18, or Trust Accounts where the beneficiary of the account is under 18.
Waiver Type Eligible Account(s) Eligibility Criteria
Disability
  • NAB eBanking
Customers that have a disability that may affect usage of NAB electronic channels incur no additional fees for branch withdrawals or cheque usage. The monthly account service fee still applies.
Designated Rural Branch
  • NAB eBanking
  • NAB Passbook
  • NAB eBanking: Branch withdrawals undertaken at a NAB Designated Rural Branch are waived on NAB eBanking accounts.
  • NAB Passbook: A reduced fee applies for branch withdrawals at Designated Rural Branches.

Relationship (Footings):

Available subject to NAB discretion and customer application to NAB. Only NAB Smart Reward Saver, NAB Passbook and NAB Passbook No Interest customers may apply and must demonstrate a combined balance of $35,000 or more in a single or joint personal account(s) and loan(s) on the final banking day of the preceding month. Approved applicants will be exempt from monthly account service fees and NAB transaction fees.

Excluding

  • NAB Personal Project Loans balances (see section 5 for Personal Project Loans details);
  • NAB credit card balances;
  • managed funds or insurance policies held with MLC, National Financial Management or National Australia Trustees Limited (members of the NAB group of companies);
  • BNZA and HomeSide Lending account balances (two Australian operating divisions of National Australia Bank Limited); and
  • NAB Investment Cash Manager balances

Package Benefits

Loan Trimmer: Passbook accounts linked to NAB Loan Trimmer Arrangement.

NAB Choice Package: NAB Gold Banking accounts that form part of this package are exempt from monthly account service fees.

NAB Private Tailored Package: NAB Gold Banking accounts that form part of this package are exempt from monthly account service fees.

NAB Portfolio Facility: A NAB Portfolio Facility and linked Sub Accounts are exempt from transaction fees including non-NAB ATM Fees.

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NAB Visa Debit Card fees

NAB Visa Debit card and NAB Gold Visa Debit card Annual Fees1 NAB eBanking, NAB Classic Banking, NAB Retirement Account NAB Gold Banking
NAB Visa Debit card - first two cards $0 per card $0 per card
NAB Visa Debit card - per additional card $10 per card $10 per card
NAB Gold Visa Debit card - first two cards $20 per card $0 per card
NAB Gold Visa Debit card - per additional card $20 per card $20 per card

NAB Visa Debit card and NAB Gold Visa Debit card - other fees
Production of Transaction Evidence Fee $5 per item (except where item was not authorised by the cardholder)
Lost/Stolen Card Replacement Fee $20 per card issued in Australia.
$100 per card issued overseas.
Where second or subsequent replacement card issued in a calendar year.
Request to change card colour $20 per request
(applicable to NAB Visa Debit card only)

1 The first annual fee will be charged when you request a NAB Visa Debit card or NAB Gold Visa Debit card and then annually in the same month thereafter.

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Section 2
Service Fees

Payable and debited when the transaction occurs or service is provided.

Account Related Services

Overseas Access NAB Debit card or Linked NAB Credit Card2 NAB Visa Debit Card
ATM Cash withdrawal1 $4 per withdrawal $4 per withdrawal
Balance enquiry1 $1 per enquiry $1 per enquiry
Foreign currency transaction fee1 2% of Australian dollar transaction amount for cash withdrawals made in currencies other than Australian dollars. Included in the Australian dollar transaction amount shown on your statement. 2% of Australian dollar transaction amount for cash withdrawals or purchases made in currencies other than Australian dollars (itemised separately on your statement).

1 These fees will not apply to NAB Gold Banking accounts, NAB FlexiPlus Mortgage or NAB Portfolio Facility subaccounts.

2 For transactions accessing linked transaction or savings accounts.

Statement of account
Original statement Free
Additional original statement
Original statement sent by fax
- first page
- each additional page
$4 per statement

$4
$2
Repeat statement
(reprint if lost, etc.)
Repeat statement by fax
- first page, an extra
- each additional page, an extra
$7 per statement


$4
$2
Detail on specific entries $2 per entry (min $4)
List of transactions since last statement/list of last 8 transactions $4
Statement cover $2
Transaction verification
Less than 1 year since transaction $2.50 per item (min $10.00)
1 year or more since transaction $5.00 per item (min $20.00)

Periodical payments

Periodical payments between specified accounts are exempt under NAB Choice Package1, NAB Tailored Home Loan Package2, Private Tailored Package, Portfolio Package and Private Portfolio Package.

Periodical payments
Establishment Free
To NAB Home Loan or NAB Personal Loan3 Free
To NAB Leasing facilities taken after 1 September, 1997 Free
To NAB Goal Saver Account, NAB Smart Reward Saver or NAB Smart Junior Saver Free
To other accounts at same or other NAB branch4 $1.80
To account at another bank $5.30
Payment not made due to lack of funds $30.00
Payments by bank/ international cheque $5.00 + cost of cheque

1 For NAB Choice Package account holders, no fee is charged for periodical payments established on or before 25 May 1997 (including to non-NAB accounts).

2 NAB Tailored Home Loan Package no longer for sale.

3 Periodical payments are not available for Personal Project Loans.

4 No fee is charged for transfers from any of a Choice Package holders’ personal NAB accounts to any NAB accounts (including NAB subsidiaries).

Dishonoured items
Dishonour Fee - inward (e.g. cheque deposited) Free
Dishonour Fee1 - outward (e.g. lack of funds) $30
Collection basis each re-presentation $15
Notice of Dishonour additional to original notice $10

1 Includes loan repayments to NAB home loans, but excludes any NAB FlexiPlus Mortgage facility, NAB Home Equity Line of Credit facility, Personal/Residential Investment Fixed Rate Interest Only Loan (no longer for sale), Bridging Loan and Consumer Instalment Loan.

Telephone Banking1,2
Transfer between accounts, to credit card or loan $0.603
Bill payment $0.60 per bill paid

1 BPAY® fee will still continue to be charged to your nominated telephone banking fee account. Local call charges apply. Higher call charges apply from public and mobile phones.

2 These fees will not apply to specified accounts that are attached to a Portfolio Package or a Private Portfolio Package.

3 This fee will not apply on transfers from any account to which a NAB FlexiPlus Mortgage facility or NAB Home Equity Line of Credit facility, is attached.

Stop payment request
Cheques1 $15 per notice
Other
No Cheque No. Required (e.g. periodical payment) $5 per notice

1 Cheques reported stolen are exempt from this fee if a copy of the police report is provided.

Reference Fee
Each day where debits are paid and where an account overdraws or remains overdrawn without an approved facility, or facility is exceeded.
Payable and debited the next banking day after the day on which the account is overdrawn
$30

Cheques

Bank cheques
Customer
Issue fee - per cheque $81
Replacement fee - per cheque $25
Repurchase fee - per cheque $20

Cashing of cheques
Customer Non-Customer
NAB cheque Free $5
Other bank cheque $6 n/a
Non Bank Financial Institution cheque cashed by member $3 $3

1 This fee will be waived for customers withdrawing $1,000 or more from their NAB Smart Reward Saver or NAB Smart Junior Saver account.
For NAB Portfolio Facility Linked Sub Accounts the fee arrangements set out in Section 5 will apply.

Dishonoured cheques

See Dishonoured items under Account Related Services.

Deposit Books
Credit Listing - pad of 75 in duplicate $5
Credit Listing - pad of 50 in triplicate $5
Credit List/Summary slip - covers $5
Duplicate Large Deposit (CD) book of 50 in duplicate $5
Credit Summary - pad of 150 Free

Special clearance of cheques
Per item $15
Bank officer to present item $70 per hr (min $35) + costs

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Section 3
Fixed Income Bonds

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Fixed Income Bonds

(for accounts opened prior to 8 November 2001)

No monthly maintenance or transaction fees.

The deposit may not be prepaid prior to maturity.

However, if you have a genuine need, NAB will consider prepayment. There may be an adjustment to principal and/or interest on prepayment and a Prepayment Fee must be paid.

Fixed Income Bond Prepayment Fee
Prepayment Fee $40

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Section 4
Credit Card Accounts

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Credit Card Accounts

Credit Card annual fees

Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.

Credit Card Annual Fees
NAB Low Rate Visa Card $49.00 pa
NAB Visa One Fee-Free* Nil
NAB Visa One* $30.00 pa
NAB Standard Mastercard and Visa Classic $30.00 pa
NAB Visa Mini $24.00 pa
NAB Gold MasterCard and Visa Gold $90.00 pa
NAB Gold Rewards Visa Card and MasterCard $88.30 pa
NAB Ant American Express® Card with Rewards $99.00 pa
NAB Gold Ant American Express® Card with Rewards $148.00 pa
NAB Ant American Express® Card with No Annual Card Fee Nil
Velocity NAB Visa Card* $65.00 pa
Velocity NAB Gold American Express® Card* $150.00 pa
Velocity NAB Standard Card $65.00 pa
Velocity NAB Gold Card $150.00 pa

* NAB Visa One Fee-Free and NAB Visa One replaced the respective Bankcard products. Velocity NAB Standard Card replaced the Velocity NAB Visa Card and Velocity NAB Gold Card replaced Velocity NAB Gold American Express Card.

™ Ant is a Trademark of National Australia Bank Limited ABN 12 004 044 937.

® American Express is a registered trademark of American Express Company.

NAB Gold Rewards
NAB Gold Rewards - Program fee
An annual Program fee is charged to each Gold Rewards Card account you have1. If you have earned points prior to 1 July 2002, the Program fee will be debited annually to each account you have in either July or October of each year. In all other cases the Program fee will be debited to your account when a transaction which earns points is first debited to the account. After that the Program fee will be debited to your account annually on the first business day of the month in which the Program fee was initially charged.
$57.20 (GST inclusive)

Cards included in NAB Shareholder’s Packages will have the Credit Card annual fee waived for the next annual fee period, if net purchases on the relevant account during an annual fee period exceed $4,000 on Standard NAB Ant American Express Cards, MasterCard, Visa Classic, Velocity NAB Standard Card and Velocity NAB Visa Card accounts and $7,500 on Gold accounts.
The annual fee is waived for cards included in a NAB Tailored Home Loan Package,2 NAB Choice Package, Private Tailored Package, NAB Introductory Rate Home Loan, Homeowner’s Package,2 Portfolio Package and Private Portfolio Package for the life of the Package. When a package is cancelled/terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.

1 If your NAB Gold Rewards credit card account is part of a NAB Choice Package, or NAB Private Tailored Package or Portfolio Package or Private Portfolio Package arrangement the Program fee is waived for the life of the Package. The fee will be debited when your Package ends and then annually in the same month thereafter.

2 No longer for sale.

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Credit Cards – Other Fees

The following fees and charges apply to all credit card accounts, unless otherwise indicated.

The following fees will be debited on provision of service
Repeat Statement Fee $7 per statement
Production of Transaction Evidence Fee $5 per item (Except where item was not authorised by the cardholder.)
Lost/Stolen Card Replacement Fee $20 per card issued in Australia. $100 per card issued overseas. Where second or subsequent replacement card issued in a calendar year.
Request to change card colour $20 per request (applicable to NAB Visa Mini only)
Overseas Payment Order Purchased Fee $5 per item

Gold card accounts are exempt from the Lost/Stolen Card Replacement Fee.

The following fees and charges apply to all credit card accounts, unless otherwise indicated.

Effective until 30 June 2008

NAB Foreign Currency Processing Fee
(for all transactions originating overseas in currencies other than Australian dollars)
MasterCard 2.50% of the AUD transaction amount
This fee is the sum of a MasterCard Issuer Cross- Border Assessment of 0.80%, a MasterCard Currency Conversion Assessment of 0.20% both charged to NAB and on-charged by NAB to your account and the NAB Foreign Currency Transaction Fee of 1.50%
NAB Foreign Currency Processing Fee (for all purchase transactions originating in Australia in currencies other than Australian dollars) MasterCard 1.70% of the AUD transaction amount
This fee is a MasterCard Currency Conversion Assessment of 0.20% charged to NAB and on-charged by NAB to your account and the NAB Foreign Currency Transaction Fee of 1.50%
NAB Foreign Currency Processing Fee (for all transactions made in currencies other than Australian dollars) Visa 2.50% of the AUD transaction amount
This fee is the sum of a Visa fee of 1.00% charged to NAB and on-charged by NAB to your account and a NAB Foreign Currency Transaction Fee of 1.50%
NAB Foreign Currency Transaction Fee (for all transactions made in currencies other than Australian dollars) American Express 1.50% of the converted AUD transaction amount
American Express Currency Conversion Factor 1.00% of any USD transaction amount or any USD equivalent amount for transactions made in non-USD. This Factor is included in the converted AUD amount

NAB Visa One Fee-Free is exempt from Repeat Statement Fee, Production of Transaction Evidence Fee, Lost/Stolen Card Replacement Fee, Overseas Payment Order Purchased Fee and NAB Foreign Currency Processing Fee.

Effective from 1 July 2008

Single Currency Transaction: A transaction made in Australian dollars with an internationally-designated merchant.

Multi Currency Transaction: A transaction made in a currency other than Australian dollars with an internationally or Australian-designated merchant.

Card Scheme Transaction Type International Transaction Fee1
Visa Single Currency
Non-Internet
2.30%
Single Currency
Internet
1.50%
Multi Currency 2.50%
Mastercard Single Currency 2.00%
Multi-Currency
(Made with an internationally designated merchant)
2.50%
Multi-Currency
(Made with an Australian-designated merchant)
1.70%
American Express2 Single Currency 1.50%
Multi Currency 1.50%

1 Includes a NAB Processing Fee of 1.50% plus any Card Scheme Fee charged to NAB and on-charged to you. This Fee is a percentage of the converted AUD amount shown on your statement.

2 American Express Multi-Currency transactions are subject to an American Express Currency Coversion Factor of 1.00% of any USD transaction amount or any USD equivalent amount for transactions made in non-USD. This Factor is included in the convered AUD amount shown on your statement.

NAB Visa One Fee-Free is exempt from Repeat Statement Fee, Production of Transaction Evidence Fee, Lost/Stolen Card Replacement Fee, Overseas Payment Order Purchased Fee and NAB Foreign Currency Processing Fee.

Cash Advance Fee

The following cash advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.

For Cash Advances via the Channels listed below you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, which ever is the greater.

However, if after NAB posts the Cash Advance transaction, the balance of your account is in credit or zero, the minimum fee amount for the Channel used will apply.

Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.

Channel
Cash Advance amount Minimum fee
NAB Internet Banking 1.00% $1.00
NAB Telephone Banking 1.00% $1.00
NAB ATM 1.50% $1.00
Non-NAB ATM (Aust) 1.50% $2.00
Overseas ATM1 1.50% $4.00
NAB branch, Travelex or Australia Post (Bank@ Post) outlets2 1.50% $3.00
Non-NAB branch1 1.50% $4.00

1 In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account.

2 American Express cards are not accepted at Travelex or Australia Post outlets.

Late Payment and Overlimit Fees1

Debited monthly (if applicable)
Late Payment Fee $30 (Debited on or after the day when an amount that is due for payment is not paid on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.)
Overlimit Fee2 $25 (Debited on the day during any statement period when the balance of the account first exceeds the credit limit during that statement period.)

1 NAB Visa One Fee-Free is exempt from the Late Payment Fee and Overlimit Fee.

2 Where a NAB Concession Card account is held by the primary credit card account holder the Overlimit Fee will not be charged.

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Section 5
Loans, Overdrafts and Other Lending Facilities

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Loans

We will advise you in writing of any agreed borrowing facility which will cover the interest rate, how and when it is charged, and what fees are payable. Fees typically include an Application Fee and a Loan Service Fee.

Changes to interest rates are advised by press advertisements and appear on your loan account statement. Details of current rates can be obtained from your branch.

Application fees are non refundable upon acceptance of loan or lending facility. If the facility is declined by NAB or not accepted by you, the application fee will be refunded.

Personal Loans
Application Fee Loan Service Fee
Fixed and Variable Rate Personal Loans $150 $10 per month for unsecured tiered; otherwise free
Tertiary Student Package Deferred Repayment Loan
Bank cheque fee payable on date of loan being borrowed whenever a bank cheque is required. $8 for each cheque
Nil Nil
Default Fee
(payable for first and each subsequent Collection Letter issued when your loan repayments are past due by 30 days or more)
$35
Personal Project Loans
Application Fee
Debited on the closing date of the statement period in which the first transaction is debited to the loan account
$150
Monthly Service Fee
First debited on the closing date of the last statement period during the access period, and then monthly on the closing date of each statement period thereafter
$7

Personal Project Loans – Other Fees

Debited on provision of service
Repeat Statement Fee $7 per statement
Production of Transaction Evidence Fee $5 per item (except where item was not authorised by the cardholder)
Lost/Stolen Card Replacement Fee $20 per card issued in Australia

$100 per card issued overseas

Where second or subsequent replacement card issued during the access period

NAB Foreign Currency Processing Fee
(for all transactions made in currencies other than Australian dollars)
Visa 2.50% of the AUD transaction amount
This fee is the sum of a Visa fee of 1.00% charged to NAB and on-charged by NAB to your account and a NAB Foreign Currency Transaction Fee of 1.50%
Overseas Payment Order Purchased Fee $5 per item

Effective until 30 June 2008

NAB Foreign Currency Processing Fee
(for all transactions made in currencies other than Australian dollars)
Visa 2.50% of the AUD transaction amount
This fee is the sum of a Visa fee of 1.00% charged to NAB and on-charged by NAB to your account and a NAB Foreign Currency Transaction Fee of 1.50%

Effective from 1 July 2008

Single Currency Transaction: A transaction made in Australian dollars with an internationally-designated merchant.

Multi Currency Transaction: A transaction made in a currency other than Australian dollars with an internationally or Australian-designated merchant.

Card Scheme Transaction Type International Transaction Fee1
Visa Single Currency
Non-Internet
2.30%
Single Currency
Internet
1.50%
Multi Currency 2.50%

1 Includes a NAB Processing Fee of 1.50% plus any Card Scheme Fee charged to NAB and on-charged to you. This Fee is a percentage of the converted AUD amount shown on your statement.

Personal Project Loans – Other Fees (cont.)

Branch withdrawal fees
Non-NAB branch withdrawal fee $5
(This fee applies to all Personal Project Loan accounts. However, if after NAB posts the transaction, the balance
of your account is in credit or zero this fee will not apply.)
Late Payment and Low Value Transaction Fees
Late Payment Fee $30 (Debited on or after the day when an amount that is due for payment is not paid on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.)
Low Value Transaction Fee
(Not debited if after NAB posts the transaction, the balance of your account is in credit or zero.)
$20 (For each transaction made by a cardholder less than the low value transaction threshold (AUD 300). The Low Value Transaction Fee will be debited to your loan account on the same day as the transaction to which it relates.)

Home Loans

Home Loans
Application Fee (variable rate) $6001, 2
Application Fee (fixed rate) $6001, 2
Bank cheque fee (payable on the settlement date whenever more than 3 bank cheques are required at settlement.) $8 each for the 4th and subsequent cheques
Progressive Drawdown Fee $60 per payment
Defence HomeOwner Loans $600
Loan Service Fee. For loans opened prior to 21 Nov. 1994
Highest balance:
Fee charged half yearly in March and September
Up to $10,000 $8
$10,001 - $15,000 $10
$15,001 - $20,000 $13
$20,001 - $30,000 $15
Over $30,000 $18
For loans opened on or after 21 Nov. 19943 (excluding NAB Base Variable Rate Home Loan and NAB Introductory Rate Home Loan) $8 per month
For loans linked to NAB 100% Offset $10 per month
For NAB Introductory Rate Home Loan $10 per month
Defence HomeOwner Loans $5 per month
Switch fee4
Payable whenever we agree to your request to change the type of your interest rate or repayments or to increase the amount of credit except by way of redraw. For example, a switch fee is payable for home loans changing from:
  • Fixed to variable
  • Variable to fixed
  • Variable without 100% offset to variable with 100% offset
  • Base Variable Rate Home Loan - interest only to principal and interest.
$300
Redraw Fee (NAB Base Variable Rate Home Loan) $50 per drawing
Prepayment Fee for fixed rate loans only (also referred to as Administration Fee)5 $360 (plus any economic cost6)
Rate Lock7 Fees available on request
Default Fee8 (payable for first and each subsequent Collection Letter issued when your loan repayments are past due) $35
Early Exit Fee (NAB Introductory Rate Home Loan9), a percentage of the initial facility limit, payable if the whole of a loan amount is repaid within 4 years from the initial loan drawdown date 0.40%
Early Exit Fee (Home Loans8 other than Custom Home Loan and NAB Introductory Rate Home Loan), payable if the whole of a loan amount is repaid within 4 years from the initial loan drawdown date $900
Early Exit Fee (Custom Home Loan9), payable if the whole of a loan amount is repaid within 4 years from initial loan drawdown date $2,000

1 For loans affected by NAB Shareholder’s Package there is no Application Fee.

2 Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security. Includes FlexiPlus Mortgage facilities and Home Equity Line of Credit facilities.

3 For new loans affected by NAB Shareholder’s Package the Service Fee is free for a period of 5 years from loan drawdown.

For existing loans affected by NAB Shareholder’s Package the Service Fee is free for a period of 5 years from establishment of the package benefits. These benefits (on new and existing loans) are not available with any other package offered by the Bank.

4 For loan contracts included in a NAB Choice Package, Homeowner’s Package (no longer for sale), Private Tailored Package, Portfolio Package and Private Portfolio Package the Switch Fee does not apply. Other home loan changes not detailed attract an Application Fee of $600.

5 Prepayment fee is payable when you prepay the whole of the loan amount which is under a fixed interest rate. It may also be payable when you prepay less than the whole of the loan amount. However, for prepayments less than the whole loan amount, NAB will waive the prepayment fee on the first $20,000 of prepayments per fixed rate period, except for prepayments of Personal/ Residential Investment Fixed Rate Interest Only Loans (no longer for sale). NAB will also waive the prepayment fee payable under NAB Tailored Home Loan Packages contracts (no longer for sale) produced prior to the 22 March 2004 where you prepay less than the whole amount of the loan.

6 Economic costs may be payable when you prepay the whole of the loan amount which is under a fixed interest rate. They may also be payable when you prepay less than the whole of the loan amount during a fixed rate period. However, for prepayments less than the whole loan amount NAB will waive economic costs on the first $20,000 of prepayments per fixed rate period, except for prepayments of Personal Residential Investment Fixed Rate Interest Only Loans (no longer for sale). NAB will also waive economic costs payable under NAB Tailored Home Loan Packages contracts (no longer for sale) produced prior to the 22 March 2004 where you prepay less than the whole amount of the loan. Economic cost is the Bank’s reasonable estimate of its loss (if any) from the early termination of a fixed rate loan or a prepayment.

7 Rate Lock enables fixed rate home loan customers to ‘lock’ the fixed interest rate applying at approval date for up to 3 months.

8 Excludes Defence HomeOwner Loans.

9 If your contract was issued prior to 22/10/06, any applicable Early Exit Fee will be the fee set out in your contract, not the fees described in this document.

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NAB FlexiPlus Mortgage facilities

NAB FlexiPlus Mortgage facilities
Application Fee $6001, 2
Switch Fee3
Payable whenever you agree to increase your facility limit or any account limit under your FlexiPlus Mortgage Contract.
$300
Bank cheque fee (payable on your first drawing under this facility whenever more than 3 bank cheques are required) $8 each for the 4th and subsequent cheques
Bank cheque fee (payable for each bank cheque whenever required after your first drawing under this facility) $8
Facility Fee $250 pa4
Limit conversion fee (payable each time there is a change in whether the reducing limit option applies to an account) $505
Early Exit Fee payable if the facility is cancelled within 4 years of the settlement date described in your contract. If your facility is attached to more than one account, ie you have 2 account limits, the early exit fee is payable if an account limit is cancelled within 4 years of the settlement date $900

1 For loans affected by NAB Choice Package, Private Tailored Package and NAB Shareholder’s Package the Application Fee is waived.

2 Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security. Includes variable and fixed rate home loans.

3 For loan contracts included in a NAB Choice Package, Homeowners Package (no longer for sale), Portfolio Package and Private Portfolio Package, Private Tailored Package, the switch fee does not apply.

4 For loans affected by NAB Choice Package and Private Tailored Package the facility fee is waived.

5 For loans affected by NAB Choice Package, Private Tailored Package and NAB Shareholder’s Package the limit conversion fee is waived.

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NAB Home Equity Line of Credit facilities

NAB Home Equity Line of Credit Facilities
Application Fee1 $600
Switch fee
(payable whenever you agree to increase your limit)
$300
Service fee $15PM2
Early exit fee
(payable if the facility is cancelled within 4 years of the settlement date described in your contract)
$900

1 Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security. Includes Flexiplus mortgage facilities and variable and fixed rate home loans.

2 The service fee is not payable if, during the period from the last business day of the previous month and the second last business day of the current month, a) the unpaid balance of the account for each day is at least 80% of your facility limit, and b) you have not exceeded your facility limit and are not in default.

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NAB Portfolio Facilities

NAB Portfolio Facilities1
Bank cheque fee
(payable on your first drawing under this facility whenever more than 3 bank cheques are required)
$8 each for the 4th and subsequent cheques
Bank cheque fee
(payable for each bank cheque whenever required after your first drawing under this facility)
$8

1 For the avoidance of doubt the service fees set out in Section 2 will apply to NAB Portfolio Facility sub accounts except where otherwise stated.

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Packages

NAB Tailored Home Loan Package1
Package Service Fee $10 per month
NAB Choice Package
Application Fee (for package loans) Nil
Loan Service Fee (for package loans) Nil
Annual Package Fee $375 pa
Homeowner's Package1
Loan Service Fee (for package loans) Nil
Annual Package Fee $300 pa
Private Tailored Package
Application Fee (for package loans) Nil
Loan Service Fee (for package loans) Nil
Annual Package Fee $750 pa
Portfolio Package
Application Fee (for package loans) Nil
Loan Service Fee (for package loans) Nil
Annual Package Fee $550 pa
Private Portfolio Package
Application Fee (for package loans) Nil
Loan Service Fee (for package loans) Nil
Annual Package Fee $750 pa

1 Homeowner’s Package and NAB Tailored Home Loan Package no longer for sale.

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Overdraft Facilities

NAB Overdraft1, 2
Application Fee
Up to $40,000 $0
$40,001 - $60,000 $600
$60,001 - $80,000 $725
$80,001 - $125,000 $1,000
$125,001 - $150,000 $1,250
$150,001 - $250,000 $1,800
Over $250,000 1%

1 NAB Choice Package customers may apply for up to $10,000 Overdraft Protection on their NAB Gold Banking account, with no application or Service Fees. (This is subject to meeting normal credit assessment criteria.)

2 Private Tailored Package customers may apply for up to $50,000 Overdraft Protection on their NAB Gold Banking Account, with no application or Service Fees. (This is subject to meeting normal credit assessment criteria.)

Overdraft Line Fee (formerly Overdraft Service Fee)
Fee is based on higher of approved limit or debit balance and is debited to account March and September
Up to $1,000 $35 each half year
$1,001 - $2,000 $50 each half year
$2,001 - $5,000 $60 each half year
$5,001 - $10,000 $70 each half year
$10,001 - $20,000 $80 each half year
$20,001 - $30,000 $140 each half year
$30,001 - $40,000 $190 each half year
$40,001 - $60,000 $290 each half year
$60,001 - $80,000 $400 each half year
$80,001 - $100,000 $500 each half year
Over $100,000 0.40% (min $500) each half year

Exemptions

  • Facilities where:
    • Limit is cancelled or debt cleared during March or September,
    • an Application Fee has been charged in February or August.
  • Farm Management Accounts,
  • FlexiPlus Mortgage facilities.
  • Home Equity Line of Credit

Concession

Fee may be charged on highest limit and not peak debt where:

  • Excesses over recorded limit were allowed for less than 15 days during the half year and there was no more than normal work involved in supervision of account;
  • A special reason exists, e.g. worthwhile credit funds are held in associated accounts.

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Other Lending Facilities

Applies to Personal/Residential Investment Fixed Rate Interest Only Loan (no longer for sale), Fully Drawn Advance1 and Instalment Loans1.

Application Fees
Fully drawn advance As for NAB Overdraft
Instalment Loans $600
Personal/Residential Investment Fixed Rate Interest Only Loan (P/RIFRIOL) (no longer for sale) $600

1 These products are no longer available to personal customers for personal purposes.

Loan Service Fee
Fee is based on higher of approved limit or debit balance and is debited to account in March and September. For loans opened prior to 10.4.96
Up to $2,000 $40 each half year
$2,001 - $5,000 $50 each half year
$5,001 - $10,000 $60 each half year
$10,001 - $20,000 $80 each half year
$20,001 - $40,000 $120 each half year
$40,001 - $60,000 $170 each half year
$60,001 - $80,000 $230 each half year
$80,001 - $100,000 $280 each half year
Over $100,000 0.20% (min $210 each half year)
Instalment Loans opened from 10.4.96 $5 per month
For Personal/Residential Investment Fixed Rate Interest Only Loan opened from 10.4.96 (no longer for sale) $48 each half year (charged March - September)
Prepayment fee for Personal/ Residential Investment Fixed Rate Interest Only Loan (P/RIFRIOL) (also referred to as Administration Fee) (no longer for sale) $360 (plus any economic cost)1

1 Economic cost is the Bank’s reasonable estimate of its loss (if any) from the early termination of a fixed rate loan or a prepayment.

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Drawings Without Funds

Reference Fee
Each day where debits are paid and where an account overdraws or remains overdrawn without an approved facility, or facility is exceeded
Payable and debited the next business day after the day on which the account is overdrawn
$30

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Documentation Services

Stamping
Lodgement of Documents by bank1 $150
Registration
Lodgement of Documents by bank1 eg. Mortgage, Discharge of Mortgage, Life Policy, Bill of Sale $150
Production of Documents to permit registration by other parties1 $150
Preparation &/or Execution
Preparation &/or execution by Bank of Discharge of Mortgage1 $150

1 Applies to each execution by Bank of discharge of Mortgage, preparation of each and production of document to permit registration by other parties, registration of Bills of Sale, registration of Life Policies, registration of Mortgages and stamping of documents which form part of Bank security.

Charges where Uncertificated Shares Provided as Security Under CHESS (Clearing House Electronic Sub-Register System). All fees are GST inclusive
Establishment of Sponsorship and Holder Identification Number (HIN), upon lodgement of a single line of shares into the Mortgagor's HIN
Securities valued1 at up to $500,000 $120
Securities valued above $500,000 $120 for the first $500,000 plus

$33 for every $100,000 (or part thereof) above $500,000

Additional lines of security lodged at establishment $44 irrespective of value
Statement of holdings $33
Statement of transactions $33
TFN lodgement2 $44
Takeover acceptance3 $44
All other transactions not otherwise mentioned above or exempted4 $120

1 Security valuation is the last price quoted at the close of trading on the day before the instruction to establish the holding being issued to the Sponsor, multiplied by the number of shares held.

2 Must be lodged with the Sponsor no later than two (2) business days prior to the ‘ex’ date for any distribution of income or capital from the company.

3 Must be notified to the Sponsor no later than two (2) business days prior to the closing date of the takeover offer.

4 Includes the addition or removal of shares to the Mortgagor’s HIN, but excludes the initial receipt of one or more lines of shares at the establishment of the facility and any holding altered by a corporate action, i.e. bonus, rights and Dividend Reinvestment Plan issues.

Settlement Fee
Where Bank staff attend a settlement in connection with a loan or security for a loan $200
Search Fee (Titles Office, etc)
Where carried out by Bank staff $40 + registrar's fee
Where conducted by search firm $35 + costs

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Legal Fees

Legal fees for work performed by the Bank's internal legal department

Enforcement Charges1
Where any of the following documents are prepared and issued:
Demands/Notice of demand
Notices of Cancellation
Notices of Termination
Notices of default
Notices of exercise of power of sale
Notices of intention to sell
Notices to vacate
For the first document prepared and issued for any particular default or matter $120
For each subsequent document prepared and issued for the same particular default or matter $30

1 This fee does not apply to any credit contract with NAB to which the Uniform Consumer Credit Code applies.

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Section 6
Other Service Fees

Payable and debited when the transaction occurs or service is provided.

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International Services

International cheques (outward)
Drawn on banks with currency/AUD arrangement with NAB $15
Drawn on banks without currency/AUD arrangement with NAB $25
Refund/Reissue $30
Repurchase $20
Telegraphic transfers (outward)
Over The Counter (in Australian dollars and foreign currency) $30
Pursuant to Facsimile Letter of Authority (in Australian dollars and foreign currency) $35

Enquiries regarding payment (International cheques and telegraphic transfers)
General enquiries or investigations, at a customer request, that require SWIFT messaging $25

Cancellation of telegraphic transfers
Cancellation of telegraphic transfers $20

International drafts/cheques (received)
Customer1 Non-Customer
In overseas currency and purchased:
Payable overseas:
Includes drafts, cheques and dividend warrants etc. and negotiations under traveller's letters of credit
Up to and including the equivalent of $10
Free $20
Over the equivalent of $10 $10 for each purchase $20 for each purchase
Payable in Australia:
Drawn on another bank and forwarded for collection $40 $60
Drawn on NAB $10 for each purchase $20 for each purchase
In Australian dollars and purchased:
Drawn on NAB Free $10 if cashed
Payable outside Australia $40 $60
Sent for collection in Australian or overseas currency payable outside Australia $40 (GST inclusive) $60 (GST inclusive)

1 In section 6 means existing NAB account holder.

Dishonour of overseas cheques
Customer Non-Customer
Dishonour of overseas cheques $30 $30

International transfers (inward)
Transfers to NAB in Australian or overseas currency:
Deposited to NAB account $6 - $121
Deposited to non-NAB account $15 - $251
NAB Customer Non-NAB Customer
Transferred to another bank unconverted $35 $35

1 Fee depends on currency and level of commission paid to overseas bank. Fee may include a commission of up to 50% of total fee eg Fee of $12 for an International Transfer deposited to a NAB account may include a commission of up to $6.

Travel money
Customer Non-Customer
Foreign Currency Notes
(Issued)
$51 $101
Foreign Currency Notes
(Cashed)
$5 $7
Foreign Currency Notes
(Sent for Collection)
$20 $20
Travellers Cheques
(Issued)
1.10%1
(min $10)
(GST inclusive)<