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Make sure you’re using a secure connection
NAB's Internet Banking service uses security certificates to maintain encryption of all communication between you and NAB and to help ensure the confidentiality of your information.
How to confirm a secure session
After launching the NAB Internet Banking Login screen, you should do the following:
- Ensure SSL encryption security is in place, and
- Only accept a valid security certificate. Security certificates for NAB Internet Banking are issued by eSign®
How to confirm a secure session using Windows® / Internet Explorer® Version 6 and earlier
- Roll your mouse pointer over the padlock (
 ) displayed on the status bar at the bottom right hand corner of the Login page. A text box will display "SSL Secured (128 Bit)".
- Double click on the padlock ().
A valid certificate will display as issued to ib.nab.com.au and today's date will sit within the Valid from and to dates.
How to confirm a secure session using Windows® / Internet Explorer® Version 7
With the recent upgrade by Internet Explorer to version 7, this padlock has been moved and is now displayed next to the address bar of the browser and is hidden when accessing NAB Internet Banking.
By pressing the F11 key when on the NAB Internet Banking Login screen a padlock image should be present to validate that a secure connection has been established.
How to confirm a secure session using Windows® / Netscape Navigator® v6.2
- Click on the padlock (
 ) displayed on the status bar at the bottom right hand corner of the Login page. This will open up a Security info page.
- Select to View Certificate.
A valid certificate will belong to ib.nab.com.au and todays date will sit within the Valid from and to dates.
How to confirm a secure session using Apple® Macintosh® / Internet Explorer® & Apple® Macintosh® / Netscape® Navigator®
You are unable to view the security certificate with Internet Explorer® or Netscape® Navigator® on an Apple® Macintosh®.
Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Netscape and the Netscape N and Ship's Wheel logos are registered trademarks of Netscape Communications Corporation in the U.S. and other countries. Navigator is also a registered trademark of Netscape Communications Corporation in the U.S. and other countries.
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