Manage your loan

Accessing your details such as statements or account information is easy with NAB Internet Banking¹. You can:

• Access your loan account balance
• Get detailed repayment history
• Your current interest rate
• Your next repayment date and amount due
• Your scheduled loan end date and balance
• Your loan account number

You can also access this information using NAB Telephone Banking¹. Or you can call at any branch. If you don't have phone or Internet Banking¹, call 13 22 65 to register.

At NAB, we've made it easy and convenient to make your repayments.  Transfer funds from linked NAB accounts using:

• NAB Internet Banking¹
• NAB Telephone Banking¹ on 13 22 65, 24 hours a day, 7 days a week
• Periodical payment - NAB Personal Loan only
• Visit your nearest branch and pay in person

With a Personal Project Loan, in addition to the above, you can also:

• Direct debit from a nominated account. Download and complete the:
  Direct Debit Request form (for accounts approved on or after 18 June 07)
  Direct Debit Request form (for accounts approved prior to 18 June 07)   
• BPAY® from a participating bank, credit union or building society
• Use the direct mail envelope included in your statement.
  

On your unsecured variable rate NAB Personal Loan you can access extra funds you've repaid. The minimum redraw amount is $500.00; the maximum redraw amount is $15,000.00.

You can redraw via NAB Internet Banking, Telephone Banking or in a branch with no redraw fee applicable (standard NAB Internet Banking or Telephone Banking fees for transfers between accounts will apply).

If your NAB Personal Loan is held jointly, you and all account holders can download and sign the Personal Loans Redraw Authority Form and return it to us by fax, mail or at any branch.

Below links to the current personal loan Terms & Conditions. 

• Personal Loan Terms & Conditions
• Personal Project Loan Terms & Conditions for accounts approved on or after 18 June 07.
• Personal Project Loan Terms & Conditions for accounts approved prior to 18 June 07.

You can request to add an additional cardholder at no extra charge².  Download and complete the Additional Cardholder Request form.

Allow up to 10 working days for NAB to process your request.

To report an unauthorised or unknown purchase transaction on your NAB Personal Project Loan account, you are required to complete a  Personal Project Loan Purchases Disputed Transaction Advice form that can be downloaded and printed to submit your transaction enquiry.

When you have completed this form, please fax it to (03) 9208 5666, or mail it to:

eServices, Credit Card Dispute Team, GPO Box 2965DD, Melbourne Vic 3001

You can get a closing balance on your Personal Loan simply by calling 13 22 65, or on your Personal Project Loan by calling 1300 650 456.
Once you make a payment that brings your loan account balance to zero, you simply need to visit your local NAB branch, where we will close your loan account.